Privacy Policy

Privacy Policy

Introduction

Welcome to https://bulk-buy-wild-bird-food-uk.feedersandmore.co.uk (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in alignment with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://bulk-buy-wild-bird-food-uk.feedersandmore.co.uk
  2. Any mobile or desktop applications developed by us
  3. Online services and products offered through our platform
  4. Interactions between users and our support team

However, it’s crucial to understand that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone calls, text messages (SMS), or any other channel.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data needed for processing transactions, like cardholder names, credit card numbers, expiration dates, and security codes.
  3. Financial Information: Transaction history and banking details related to purchases made through our platform.
  4. Purchase Information: Items bought, quantities, order frequency, and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geolocation information provided when you interact with our services.
  7. Feedback: Opinions, comments, reviews, and survey responses shared by users.
  8. Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts for seamless login or sharing.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through direct user input, interaction with our services, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and improve the performance of our website and applications. Cookies are small text files stored on your browser or device that serve various purposes:

  1. Strictly Necessary: These ensure basic functions like login, session management, and security.
  2. Preferences: Customizing content delivery according to user preferences.
  3. Analytics: Providing insights into how users interact with our platform for improvement.

Users can control non-essential cookies through our Cookie Manager, allowing you to manage your cookie choices.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including:

  • Processing transactions
  • Providing customer support
  • Personalizing content and recommendations
  • Complying with legal requirements and regulatory audits

Once these purposes are achieved or when data is no longer required, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption for secure data transmission.
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute disputes regarding its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection/Withdrawal of Consent: Object to the processing of your data or withdraw consent for specific purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of rights regarding your data.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: